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Release 1.0.0-beta.8 - Naiad

Why Naiad? - Naiad, the moon of Neptune, embodies the essence of fluidity and adaptability, much like the versatility and adaptiveness we've built into this release. Just as Naiad gracefully navigates its orbit around Neptune, this update seamlessly integrates new features and enhancements to elevate user experiences to new heights.

User Highlights​

πŸ—‚οΈ Folder Management in Documents​

Imagine an organized workspace where all your essential files are systematically categorized and effortlessly accessible. Pretty handy, right? Recognizing the importance of streamlined document management, we are pleased to introduce a new feature that empowers users to efficiently organize and manage their documents. Users can effortlessly using intuitive drag-and-drop functionality to upload files, create folders, subfolders, and nested structures to tailor their organizational setup precisely to their needs, ensuring a clutter-free and productive experience. Say goodbye to the frustration and challenges of disorganized documents.

Folder Management #1 Folder Management #2

πŸ“‹πŸ’¬ Ticket Report List in WhatsApp​

We are excited to announce that Valoon now supports viewing a list of assigned tickets directly in WhatsApp! This new feature eliminates the need for on-site users to switch to our OS-view. They can stay within WhatsApp, view tickets, and even reply with images. Utilizing WhatsApp’s new carousel feature, this integration ensures a seamless and efficient user experience. See it in action:

Carousel in action

Summary​

πŸ†• Features​

  • Feature: Introducing a new Folder Management system that enables users to effortlessly organize, search, and manage their documents with folders

🐞 Fixes​

  • Fixed: Replaced emoji flags with SVG flags to ensure consistent compatibility across all platforms

πŸ’Ž Improvements​

  • Self-Messaging in Tickets: Enhanced communication efficiency by allowing users to send messages to themselves within the ticket system. This feature aids in personal notes, reminders, or storing relevant information for future reference.
  • Unified Notifications Settings: Say goodbye to toggling between in-app and push notifications – we've combined them into one unified setting.
  • Persistent Messaging Channels in Tickets: Messaging channel selections are now persistent for added assignees, eliminating the need to reselect them when reopening the ticket view.

Notifications Settings

✨ Misc​

  • Increased the maximum file size up to 2GB for media uploads, allowing users to upload larger files with ease

General Changelog​